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Reflecting on 2023: A Remarkable Year of Progress and Achievement for RCG

Hello and welcome to Rose Communications Group’s annual review! We are pleased to bring back this old tradition of ours with a bang and showcase the remarkable achievements of the past year. We deeply appreciate your connection and involvement with us throughout 2023 and into 2024.

This blog summarises our key accomplishments and milestones, reflecting on the collective efforts that have contributed to our success. Your participation has undoubtedly played a crucial role in making 2023 a prosperous year for RCG, and for that, we extend our heartfelt gratitude.

As you go through this review, we hope it not only highlights our achievements but also reinforces our commitment to excellence and growth. Thank you once again for being part of our journey, and for your continued support and engagement. We look forward to even greater collaboration and success in the year ahead.

Showcasing future developments in 2024 and beyond!

Introducing…. Hub!
Our innovative twist on a knowledge platform, tailored for RCG and our customers. Discover comprehensive information on mobile, telecoms, and any other technical subjects you need guidance on, made available to everyone and conveniently located in one accessible platform.
Stay tuned – it’s set to become our very own personalised search engine just for you!

Preparing for ‘The Big Switch Off’
At our sister company, Alfonica, we stand at the forefront of empowering businesses with seamless transitions from the old copper network to cutting-edge hosted telephony, VoIP technology and lightning-fast fibre broadband.
As Openreach’s Big Switch Off approaches, our top priority is to guarantee uninterrupted communication for our valued clients. Moving forward, our dedication lies in continually refining and expanding our VoIP solutions to effectively cater to the ever-evolving demands of modern businesses.

RCUK Residential Services
RCUK wants to ensure that the everyday consumer is always connected and in touch, and will be introducing broadband and digital telephony to the consumer division in light of the new changes that the Big Switch Off will bring.

New Billing Platform
RCG is making the move to an innovative new billing platform. The platform empowers customers with unparalleled control and convenience. Through the user-friendly web portal, users can access and download their invoices, manage their accounts, set alerts and bars, and update personal details with just a few clicks. Further enhancements, including integrations, automations, and third-party software, have been implemented to ensure an efficient experience for our customers.

A final note from Maxi

As we wrap up this annual review, I want to extend my heartfelt gratitude to our valued customers, esteemed partners, and dedicated team members.

Together, we’ve achieved remarkable milestones and exciting growth, laying a strong foundation for the
future. Your support and commitment drive our success. I am excited to continue our journey together, while remaining devoted to delivering value and the exceptional service our clients have become accustomed to.

Maxi Rose

Chief Executive Officer

Download the full Annual Review in PDF format here.

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